Designing contextual help for users in a ride-sharing platform
A case study of an in-app contextual--help--feature that enabled users to resolve issues, rebook, and reach out to customer support in just a few taps
I'm a passionate digital designer for 5+ years
My last product design ride was with Bounce 🛵Previously, I was working at Adobe & Salesforce
My full name is Aru - Mani- Muthu -- a mix of all my forefathers’ names which stands for “a gem that’s as precious as a pearl” in Tamil language
I see myself as a lifelong student of design and learning and I believe in the notion that
"Designers have to keep punching above their weight to provide delight to users."
I occupy myself with
A case study of an in-app contextual--help--feature that enabled users to resolve issues, rebook, and reach out to customer support in just a few taps
Guidelines for a designer to not miss integral pieces in the product building lifecycle curated on the basis of my past work experiences
~ This will evolve with me!
Guidelines for a designer to not
miss integral pieces in the product building lifecycle curated on the basis of my work experiences
This will evolve with me!
The behind-the-scenes of an in-app reporting feature - Bounce Knight, which relied on the user community to report offenders and other issues.
A project where I created and organised a robust, adaptable style guide & a consistent component library system for the consumer application of Bounce.
Not all projects that we do are a success! Some failures have a lot of magic but does not make the final cut. This is a collection of all such...
~ learnings in disguise!
This project used guilt and goodwill to instill good parking behaviour. It involved educating to prevent mistakes and intervene to suggest to the users, ways to park better.
A blue sky project, done long before covid-instilled remote work era, where I worked on the collaborative workflows for creatives in Adobe products.
~ as part of Adobe Design for my postgrad thesis at NID
An AI concept proposition which derives job-related questions from the world-wide web and packages them in an immersive interview environment.
~ interview practice tool in the Metaverse
Using Intel® RealSense Technology, this perceptual reader concept senses user's eye & head movements as inputs to enable paraplegics to read or play.
~ an accessible interface
Academic writing is an iterative process, involving multiple stakeholders. This project enables academic writers with intuitive collaboration experiences.
~ as part of Typeset.io
A research and lo-fid study on how we can implement an automated drone delivery system, catering to optimised logistics at bigger enterprises.
~ as part of Salesforce Design, India
"a jack of all trades is a master of none, but oftentimes better than a master of one"
I feel that design is a sense that develops via enhanced exposure, experiments, and escapades. Here are few samples of thoseee!
"a jack of all trades is a master of none, but oftentimes is better than
a master of one"
I feel that design is a sense that develops via enhanced exposure, experiments, and escapades. Here are few samples of thoseee!
Spendwise is a wiser credit-card expense analyser application for a millennial user to manage and save.
~ Challenges are design quickies done by me, from idea to output in a week, to keep my grey matter game ready.
Headout is a curation service, that helps users discover and book events, activities and tours for the next day.
~ This challenge was my interview task for Headout Design. The pitch was taken from scratch to glory in a week.
AJIO BUZZ is an item referral concept, where the referrer & referee are rewarded for sharing products with their contacts.
~ This challenge was my interview task for Ajio Design. The pitch was taken from scratch to glory in a week.
Welcome to the inner sanctum!!
Thanks for the effort to find this page.You deserve a definite reward. This page is a fun effort to share my interests and connect with you!
I like for their meticulous attention to detail. I'm a great fan for all their products' visions.
Fun fact: Most of the styles in this site is inspired from aesthetics.
Colours are the essence of my life. Red, Black and White are my favourite colour combinations.
Fun fact: I love colours in print a tad bit more than in digital.
Started to love this art form after playing Marc Eckō's Getting Up: Contents Under Pressure!
Fun fact: I did graffiti for a brief time with tag name - ARMANI
I love any motivating song with a violin interlude. My lifetime wish will be learn to play one song in it.
Fun fact: My all time favourites are Storm by Yanni & Anbe by ARR
I have an inclination towards flying and eagles. The facts about an eagle's flight have enthralled me!
Fun fact: I wish I could fly like them, but all I did was get a Tattoo
My interest in my mother tongue sprang from my grandfather who was a Tamil teacher.
Fun fact: I'm trying to learn virtues of Thirukkural - my gramp's fav.
This interest entwines itself with my job. Although, it started when a pal suggested to read Freud.
Fun fact: Currently listening to Intro to Psychology from MIT OCW
Tennis is a sport that integrates mind, body and technique and my love for it is perpetual.
Fun fact: Contrary to the Fedex-Rafa fandom, I am a fan of Djoker
Everyone loves a gripping narrative! I watch content for their stories, screenplay & characters.
Fun fact: I write convos and life experiences as micro-stories
Scan QR & send "Hi Harmony!" so I will know that you found this page